[b] [color=brown]Here some rules to improve your communication skills :-
[
** how do you know what the speaker meant?
Rule 1:( PLAY BACK for confirmation)
Simple, you ask for confirmation. You say "let me see if I have understood correctly,
you are saying that ..." and you rephrase what the speaker said. If this "play back"
version is acknowledged as being correct by the original speaker, then you have a
greater degree of confidence in you own understanding. For any
viewpoint/message/decision, there should be a clear, concise and verified statement of
what was said; without this someone will get it wrong.
Rule 2: (WRITE BACK for confidence)
But do not stop there. If your time and effort depend upon it, you should write it down
and send it to everyone involved as a double check. This has several advantages:
Further clarification - is this what you thought we agreed?
Consistency check - the act of writing may highlight defects/omissions
A formal stage - a statement of the accepted position provides a spring board from
which to proceed
Evidence - hindsight often blurs previous ignorance and people often fail to recall their
previous errors
Rule 3:( GIVE BACKground for context)
When speaking yourself, you can often counter for possible problems by adding
information, and so providing a broader context in which your words can be
understood. Thus, there is less scope for alternative interpretations since fewer are
consistent. When others are speaking, you should deliberately ask questions yourself to
establish the context in which they are thinking. When others are speaking, you should
deliberately ask questions yourself to establish the context in which they are thinking.
Note:
If you don't understand any word just type it and i will translating for you ..
because it's not important to know the meaning of words , what most important is to
understand the general meaning !!
with my respect :/color]
